Solicitors Croydon, Solicitors Sutton, Family Law Croydon, Family Law Sutton, Wills and Probate Croydon

Terms of Business

 

 

 
Aim
 
We aim to offer our clients quality legal advice with a personal service at a reasonable cost.
 
 
Hours of Business
 
Normal hours of business are between 9.00a.m to 1.00p.m and 2p.m to 5.00p.m on weekdays. Messages can be left on our answer phone out side these hours.
 
Confidentiality and Money Laundering
 
Solicitors are under a professional duty to keep the affairs of their clients confidential. This obligation is however subject to a statutory exception. Recent legislation on money laundering and terrorist financing has placed solicitors under a legal duty in certain circumstances to disclose information to NCIS. Where a solicitor knows or suspects a transaction on behalf of a client involves money laundering the solicitor may be required to make a money laundering disclosure. If this happens the firm may not be able to inform clients that a disclosure has been made or of the reasons for it because the law prohibits “tipping off”.
 
Anti Discrimination Policy
 
In accordance with the solicitors Practice Rules 1990 this firm will not discriminate against any person under any section of the Sex Discrimination Act , the Race Relations Act and the Disability Discrimination Act.
 
Financial Services
 
This firm is not authorized under the Financial Services Authority. However this firm is included on the register maintained by the Financial Services Authority so that it can carry on insurance mediation activity, which is broadly the advising on selling and administration of insurance contracts, which are incidental to the legal advice. The Solicitors Regulation Authority regulates this part of the business, including arrangements for complaints or redress if something goes wrong. The register can be accessed via the Financial Services Authority website at www.fsa.gov.uk/register.
  
Costs
 
The firm’s charges will be calculated mainly by reference to the time spent by the solicitor and other staff dealing with this matter. This includes advising, attending on you and others in connection with your case, correspondence, telephone calls, considering, preparing and working on papers, time spent on traveling and waiting. Obviously VAT and disbursements will be added to the bill.
 
Current charging rate of the solicitor is £185.00 per hour, for routine letters and/or emails we write and routine telephone calls we make or receive will be charged as units of 1/10th of an hour. (£18.50) Routine letters and/or emails received will be charged as units of 1/20th of an hour. (£9.25) Other letters, emails and calls will be charged on a time basis. In addition to this a mark up of between 20% and 50% woud be added for care and conduct depending upon the complexity, urgency of the case which may require the soictor and the staff to work out side normal office hours, speed at which action must be taken, expertise or specialist knowledge that the case requires and if appropriate the value of the property or other assets and outside jurisdiction.
 
It is normal to ask clients to make payments on account of anticipated costs and disbursements. 
 
It is almost impossible to supply an accurate account of the likely overall costs in a case, because these are likely to vary according to factors such as the evidence introduced as the case develops, attempts to settle the case and co-operation or lack of it, by the opponent.
 
We deliver bills on a monthly basis for the work carried out during the conduct of the case. 
 
Clients are entitled to complain about their bill. Clients may also have a right to object to the bill by applying to the court for an assessment under Part III of the Solicitors Act 1974.
If all or part of the bill remains unpaid, the firm may be entitled to charge interest.
 
 
Limitation of liability
 
This firm’s liability to cient in the event of our negligence is limited to £2,000,000, which is the minimum level of professional indemnity insurance cover required by the Solicitors Regulation Authority.
 
Termination
 
Clients may terminate their instructions in writing at any time but the firm will be entitled to keep all the papers and documents while there is money owing to the firm for our charges and expenses.
 
In some circumstances, we may consider  to stop acting for clients, for example, if clients cannot give clear or proper instructions on how we are to proceed, or It is unreasonable to proceed or if it is clear that clients have lost confidence in our services or non payment of an interim bill or comply with requests for a payment on account. We would give reasonable notice that we will stop acting for cients.  Cients will have to pay the firm's charges up to the date of termination.